Vapiano Manchester

08.03.2025

Pooja was lovely and friendly. She has great customer service skills. The food was 10/10 as usual

07.03.2025

I recently had the pleasure of dining at a cozy Italian restaurant, and I have to say, it was an absolutely delightful experience. From the moment we walked in, the warm ambiance set the tone for a wonderful evening. The pasta was exceptional — perfectly cooked, with a rich, flavorful sauce that brought everything together beautifully. I opted for the classic spaghetti bolognese, and it was hearty, with tender meat and just the right balance of seasoning. The pasta itself had that perfect al dente texture, making each bite enjoyable. My dining companion chose the fettuccine alfredo, which was creamy and indulgent, without feeling too heavy. As for the pizza, it was one of the best I've had in a long time. The crust was thin, crispy, and slightly charred at the edges, giving it that authentic wood-fired taste. Topped with fresh ingredients like basil, mozzarella, and a perfectly tangy tomato sauce, the pizza was a true standout. The flavors melded together wonderfully, and each slice was a little piece of heaven. But what truly elevated the experience was the service. Our waitress, Anna, was friendly, attentive, and knowledgeable about the menu. She made excellent recommendations and checked in on us just the right amount, ensuring we had everything we needed without being overbearing. Her warm personality made the evening feel even more special, and it's clear she genuinely cares about her customers' experiences. Overall, this restaurant is a must-visit for anyone craving authentic Italian flavors and top-notch service. I'll certainly be coming back soon — especially if Anna is working!

06.03.2025

Conhecemos a rede Vapiano há cerca de dois anos, em Viena, e já naquela época achamos muito bom, diferenciado. O sistema de pedido mudou de lá para cá, mas a qualidade do produto e o atendimento permanecem ótimos, como nos lembramos. Em Manchester fomos atendidos pela Anna, que foi super atenciosa.

17.09.2024

Very high improvement in the service. I came today and it’s much better since the last time I visit. Customers are allowed to set at any floors and the service was great. Before we use to be restricted from setting upstairs. Especially that the upstairs seating is very beautiful especially in sunny days I am glad the resturant allow this option. The food was good I was served by Juan whom was very professional and always doubled check if I need anything. Also, the manager was very professional and always checking up if customers need anything. I am very happy that the resturant improved a lot since my last visit few months ago, and more options in seating upstairs are available compare to before. Keep up the good work.

02.03.2025

Aside from the tasty food, I thought the staff/service was 1st class. I don’t usually complete surveys, but I wanted to complete one here. The reason was the staff reaction to me accidentally spilling a large glass of red wine on the table. It was early on Saturday evening at the Manchester branch when it was busy. Without fuss, the staff member, Rooja and others reacted superbly by cleaning the table and mopping the floor immediately. It was an awkward moment for me, but I felt at ease by Rooja. Without hesitation, the staff replaced my glass of wine. I am very grateful for their outstanding customer service. They were a credit to Vapiano. My wife and I will definitely be returning.

01.03.2025

Buone le varie paste. Anna una marcia in più per il.locale

01.03.2025

Lovely place with a great atmosphere and amazing food! Huge thanks to Anna for her exceptional service, so friendly, helpful, and attentive. She made our experience even better. Highly recommend!

26.02.2025

Lovely experience, Anna was so helpful and polite, great service. Will be returning!

26.02.2025

Great service by Anna !!!

11.10.2021

Good

23.02.2025

the food was so nice, the staff were really sweet especially divya.

22.02.2025

There was a little issue with redeeming my reward, Anna was really helpful with patience. Problem solved, nice food, lovely staffs with big smile. Definitely come back again.

22.02.2025

Good service Anna

22.02.2025

anna was our server and she was very kind and a great waitress .

22.02.2025

Excellent service by Divyashree. Food was fresh and delicious. Had a great time overall!

22.02.2025

Food was great! Divyashree was really warm and friendly - excellent service by her!

22.02.2025

Divya Shree service was too good. The experience was good and food was excellent.

22.02.2025

Absolutely awful. Food was cold and bland, and the service was appallingly slow. It’s also expensive for the quality of food. You’d honestly have a better pasta dish if you go to the Coop over the road and get one of the ready made pasta pots. Genuinely awful. Please avoid

21.02.2025

Divya and Nisha were both great and very polite. Excellent service from both:)

20.02.2025

Wonderful experience led by the equally wonderful Divya. Divya was the human form of fried gold 🪙

20.02.2025

Fantastic hosting by Divya.. 5 star experience

20.02.2025

Very polite staff ( thank you Divya 😊) And service was fast

20.02.2025

Really good service. Divya was really nice in serving us.

19.02.2025

I recently dined at Vapiano and had the pleasure of enjoying their Chicken Alfredo Pasta. The dish was absolutely delightful! The creamy Alfredo sauce was rich and flavourful What truly enhanced my dining experience was the service by Labiba. She was incredibly kind and attentive, ensuring that my meal was just right. Her friendly demeanor and prompt service made me feel welcome and valued as a customer. Overall, it was a fantastic experience 100% returning!!

18.02.2025

Excellent service, especially Anna who was very professionnal and friendly! Thank you for your kindness. We will comme back again!